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FAQ

Looking for answers to common questions about our cleaning services? Check out Shieldmaiden Cleaning Services' FAQ.

Q: What cleaning services do you offer? A: We offer a wide range of cleaning services including residential cleaning, commercial cleaning, vacate cleaning, pre-sale cleaning, carpet cleaning, and more. 

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Q: How much do your cleaning services cost? A: The cost of our cleaning services depends on various factors such as the size of the space, the type of cleaning required, and any additional services requested. We provide customized quotes based on your specific needs. Contact us for a free quote.

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Q: Are your cleaning products safe? A: Yes, we prioritize the use of safe and environmentally-friendly cleaning products. 

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Q: Do I need to provide cleaning equipment and supplies? A: No, we come fully equipped with all the necessary cleaning equipment and supplies. You don't have to worry about providing anything.

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Q: How long will it take to clean my property? A: The duration of the cleaning process depends on various factors such as the size of the property, the level of cleanliness required, and the specific services requested. We will provide you with an estimated timeframe based on your unique circumstances.

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Q: Are your cleaners insured and background-checked? A: Yes, all our cleaners are fully insured and have undergone thorough background checks. Your safety and security are our top priorities.

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Q: Can I trust your cleaners in my home or office? A: Absolutely, our cleaners are highly trained professionals who take pride in their work. They are trustworthy, reliable, and dedicated to delivering exceptional service. You can have complete confidence in our team.

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Q: Do you offer a satisfaction guarantee? A: Yes, customer satisfaction is of utmost importance to us. If you are not completely satisfied with our service, please let us know, and we will make it right.

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Q: How do I schedule a cleaning service? A: Scheduling a cleaning service is easy. You can contact us through our website, give us a call, or send us an email. Our friendly team will assist you in setting up a convenient appointment.

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Q: Do you offer recurring cleaning services? A: Yes, we offer recurring cleaning services based on your needs. Whether you require weekly, fortnightly, or monthly cleaning, we can create a customized schedule to fit your requirements.

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Q: Do you provide cleaning services on weekends or holidays? A: Yes, we offer cleaning services on weekends and holidays. We understand that our customers have busy schedules, and we aim to provide convenience and flexibility.

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Q: Are you available for emergency cleaning services? A: Yes, we can provide emergency cleaning services based on availability. Contact us immediately, and we will strive to accommodate your urgent cleaning needs.

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Q: How do I pay for the cleaning services? A: We accept various payment methods including cash, and bank transfers. Payment is typically made after the completion of the cleaning service.

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Q: Do I need to be present during the cleaning process? A: It is not necessary for you to be present during the cleaning process.

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Q: What if I don't pass the inspection? A: Shieldmaiden Cleaning Services in Perth offer a 100% Customer Satisfaction Guarantee. As long as we agree upon the required hours for the cleaning, you can rest assured that our dedicated team will work diligently to rectify any issues and ensure that you receive your bond back. 

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